Purchasing any property is a highly emotional experience but from the first moment I met Lee Chan she immediately put me at ease. Lee was honest, knowledgeable, and her friendly and positive approach to everything was a breath of fresh air. She handled the whole buying process from the first viewing, to exchange and settlement as a consummate professional, stayed neutral and represented the interest of both myself and the vendor at all times. She was flexible and carried out viewings and phone calls at very unsociable hours to accommodate me which was highly appreciated. It was never too early, too late or inconvenient – Lee was always responsive, hard-working and despite a few hiccups along the way, got the job done in the end with no fuss. She carefully explained every procedure, gave advice when needed and left no detail unexplained.
Lee has years of experience and comprehensive knowledge of the local market and conditions and is an ethical agent. I really appreciated Lee’s efforts and her constant communication and updates throughout the process was re-assuring. I am sure that I can speak for both the vendor and myself when I say that we felt extremely relieved to have found someone we could trust to do the very best for both parties. I would have absolutely no hesitation in recommending her to anyone looking at buying or selling their home.
Thanks so much Lee!
Franco Calvi (Chiswick buyer)
Lee Chan and Eric Chan were very helpful and honest in their recommendations regarding the purchase of our property. They answered all of our questions promptly and communication felt very transparent. It's very obvious that they want the best outcome for everyone because they take the time to build a relationship with you, whereas other agents are just trying to sell as quickly as possible.
Lee, we really appreciated your guidance through the purchase process, thanks again!
Peter Chen & Winnie Poon
"If you're thinking of selling and you have an opportunity to get Lee Chan to sell for you, my advice is to hire her - immediately.
A friend of mine referred me to Lee when I needed to sell my apartment in Alexandria. Lee quickly came to the apartment, which was in a terrible state of disrepair after years of renting it out to several tenants. She immediately advised us which changes to make and how to do them so that we could get the best price possible. She and Eric, were total professionals: they project managed the entire process of painting and laying new floors and repairs, and even furnishing it for sale. They used their own very reliable suppliers to get it all done on time and on budget, and even better, Lee sold it for way more that I was ever expecting.
My advice is to first, hire her, and second follow her advice completely, because she knows exactly how to present a property for sale, and then how to get buyers to pay top dollar in a win-win way. I'm very happy with the result and also with how she and Eric operate - they are honest and genuine, and they know the market inside out and I couldn't recommend them enough. Finally, the money we invested in new floors, repairs and display furniture, was returned, more than 4 times over in the sale, and the overall selling price was way more than any apartment in the block previously - Lee sold it in under 48 hours, at top dollar, without even doing an auction. Really wonderful result!"
Ronan Powell & Yoshiko Takeuchi
Rukita and I wanted to pass on our gratitude for delivering an outstanding result with the sale of our house.
You made the whole experience easy and stress free which we particularly appreciated living overseas. In addition to making it easy for the two us, you conscientiously managed the welfare of our tenants which was very important to Rukita and I.
You asked us to trust you, which is not something we do easily and you expertly negotiated a better price and an extended settlement for our tenants, an outstanding result!
In closing, we can see why you have so many glowing testimonials and of course, we would highly recommend you to prospective sellers particularly if they live interstate or overseas.
Thank you again.
Te & Rukita Okeroa
Auckland. New Zealand
I 'd like to reiterate our thanks for all your amazing work throughout the sales process and working relentlessly to help us achieve our result. You deserve all the praise and recognition for what you and Eric are achieving in Chiswick and I am not surprised at all that you 've just hit a new record.
Your professionalism, discipline and commitment to us as your customer has been a stand-out and I wouldn't hesitate to recommend your services to others or use you again in the future.
i look forward to staying in contact and thank you again.
As soon as Heather and I met Lee, we were impressed by her friendliness and thoroughness. Lee says that she provides a 'personal touch' to her customers that the large property management companies cannot provide, and she is right. Whenever there is something which needs fixing, Lee deals with it promptly and efficiently. Her attention to detail is first class, and she will 'go the extra mile' to make sure we are happy. She is always there for us. Her warmth of character and professionalism are second to none, and I highly recommend Lee to look after your property management needs.
Ian and Heather Champion
Thank you very much for your very professional support in selling my property.
Lee, there are several ways where your work was superior to other agents I have worked with.
Firstly, the very thorough research you undertook to find the right valuation for my property which was a little unusual. Secondly, your marketing and sales knowhow and skill. And Thirdly, the friendly and professional way you and Eric dealt with all inspections and prospective purchasers.
I would always be happy to recommend your services to any prospective seller or purchaser.
With best wishes
Thank you so very much for your outstanding service in the sale of our apartment in Chiswick.We have dealt with many real estate agents throughout the years and we can say without hesitation, that you are by far the absolute best. Your knowledge, dedication, expertise and commitment to achieving the best sale price possible, with integrity and professionalism, is the reason we achieved such a great result and in such a short amount of time. Thank you too for going above and beyond to make things happen. You worked some magic and we can’t thank you enough. You are truly an exceptional agent and person and it is a great pleasure to know you and to have had the good fortune to have you as our agent.
We wish you many blessings for now and in the future!
Lyell, Jynell and Margaret Dolan
We had the good fortune to have Lee Chan from Landmark, sell our apartment in June 2015.
Lee was great to deal with; always punctual, very reliable and she managed the entire sales process from start to finish leaving us with little to action ourselves. Nothing was too much trouble for Lee and she always greeted my wife, myself and perspective purchasers in a very happy and professional manner. Her retention of information from viewers at open houses was first class and always articulated well. Her attention to detail assisted greatly in the sales process and she obtained a superb price for our investment.
In my business I meet a lot of professionals, but few as professional as Lee. I would definitely use Landmark Realty Group again to sell a property and can highly recommend Lee Chan to other vendors.
Chief Executive Officer
Australian Information Security Association Ltd.
Firstly, I would like to say it was a pleasure working with you - I very much appreciate your professional, honest and very proactive approach in selling and settling the sale of my investment unit in Chiswick.
Your very professional presentation on your approach to the sale (with some simple but clever ideas) not only gave me confidence but resulted in a sale price well above my expectations. In addition, your excellent negotiating skills not only ensured a high sell price but a sale that was promptly settled well within the 6 week normal period.
It is without hesitation that I strongly recommend you and your services to any potential seller. Thank you.”
Corporate Finance & Administration Director
What a wonderful result and a smooth transition for us in the recent sale of our apartment in Grose St Parramatta. From our initial conversation, you were prompt, professional yet had a personal touch that made all the difference. The extra time you took with the photography of the apartment to have it seen at its best and the thought you put into marketing to highlight the unique features of the apartment helped us optimize our price. Your building a relationship of trust with our tenant also assisted in the effective showing of the apartment. Also when we hit a glitch with the buyer, your management of the situation was superb – bringing everything to a successful conclusion.
We appreciated the updates, your considered input and the way you managed the whole negotiation process. We will certainly be recommending you to anyone looking for a great real estate agent in the Sydney area.
Thank you again Lee,
Karen and Chris Coulson
We want to take this opportunity to tell you how happy we were with your service. Your attention to detail with all of the paperwork and the photoshoot for our unit was just amazing and with you being such an organised person, it just made our life so much easier and less stressful with selling our home. We can't thank you enough for your professionalism with selling our home. The marketing photos were worth every cent and we are so happy that you have teamed up with a great photographer. It was such a pleasure having such a lovely realestate agent as you to deal with as you always went that extra mile for us and your service fee is very reasonable. It was so easy to communicate with you as you were always on the ball and willing to do everything you could for us.
We really do appreciate all of your hard work! We are so happy with the result you achieved for us and we would definitely recommend you to anyone we know who is selling. As everyone can see you and Eric are always working hard on the weekends around Chiswick and anyone would be silly not to choose you as their real estate because you know the market and the property's the best since you also live in the area.
We wish you and your family all the best and we hope to catch up with you again one day.
Thank you so much also for your very thoughtful gift to us when we moved. It was such a lovely gesture that really touched us.
Elizabeth & Dominic Lee
I would like to thank you very sincerely for arranging the sale of my apartment in Chiswick. I am amazed that, entirely due to your efforts, you obtained a price which was far above my expectations. As a businessman myself, I appreciated the professionalism with which you handled the sale and, most importantly, not only did you keep me fully informed at all times regarding the progress of the sale but also that you kept your word on all occasions. I have no hesitation in recommending you and would be extremely pleased to confirm this recommendation if needed. I wish you all the very best and continued success in your business. Cheers
Thank you for your good wishes. I have settled in to my new unit and my new lifestyle very quickly and easily. I am so impressed with how beautifully maintained the complex is and the orderliness and cleanliness of the gardens, facilities and shared areas. I would like to thank you for the personalised and very friendly way in which you managed my purchase. At all times, I felt that you had my best interests at heart and that you worked very hard to make my purchase a pleasant and stress free event. I was especially grateful when you were able to intervene when difficulties arose with the time of settlement, and you personally facilitated the settlement to be completed. I was also very grateful when you took the time to visit me the day after I moved in to my new unit and to bring such lovely surprise gifts. I really appreciated the time you took to stay and chat, in the midst of the stress of moving and unpacking, that visit was very welcome.
Thank you again for your professionalism, friendliness and assistance. I would happily recommend your company to any prospective purchaser or vendor.
One of the brightest rays of sunshine in the whole process was our dealings with you and your company. From the first time we met, to look at another property, and you showed us the one we bought, we have felt at ease with you. The pleasant and professional manner you brought to the process was very much appreciated. You could not have been more helpful or co-operative, especially on our moving day. Rae and I would like to thank you and heartily endorse your company. We look forward to recommending you to any of our friends who might be looking to sell or buy Real Estate in the area.
You have made life-long friends of us, and although we hope to stay where we are for a long time to come, you will be the first call we make, should our needs change.
Rae and James McSeveny
"I've had the pleasure of buying and selling through Lee Chan in the last five years. Both times, Lee provided a level of service that far exceeded my expectations. As a resident in the area that she specialises in, Lee has an intimate knowledge of the neighbourhood. Lee takes the time to ensure that you understand the end to end processes, and delivers on her commitments to keep you informed on a regular basis. Where other companies will treat you nicely until you list, Lee's customer service shines through until the sale and beyond.
There is simply no point in using any other real estate agent in the Chiswick area, as no one can provide the comprehensive personal service that Lee Chan does. I look forward to doing business with Lee again in the future.
Happy Customer of Landmark Realty in 2008 and 2013"
“We are very pleased we had chosen Lee Chan as our selling agent. Lee not only meet our expectations, but she had exceeded them with her level of professionalism, communication and her ability to sell our property at a higher price than what we had originally thought we could achieve in this tough selling market. She is an expert at what she does and her passion for her work shows. We would highly recommend Landmark Realty Group, Lee Chan as a selling agent to anyone who is looking for these qualities in a real estate agent.”
Chris & Tiffany Choi
"I wish to thank Lee Chan for the dedicated approach and professional skill that gained a wonderful result in the sale of my unit in Chiswick. Her understanding of the market and more importantly the buyers was impressive and the advice on presentation of the property paid dividends. Being a hard worker and available all the time definitely shortened the time required on the market. I give my highest endorsement to Lee Chan and would recommend her to anyone who wishes to get the best result out of their property."
Dear Lee Chan,
Thank you so much for assisting us with the sale of our property in Chiswick recently.
We must state that from start to finish we found the professionalism you displayed put us at ease - especially by anticipating all that was required and keeping us informed promptly. It is evident that the price you secured shows your understanding of the property market in which you specialise in.
This short note is a token of our appreciation and if we ever need to engage a professional again, we will not hesitate to engage your services. We will not hesitate to recommend you to our friends as well.
"I would recommend landmark realty as the service was very professional but friendly at the same time. At no point during the process were we pushed into making a decision. They were very helpful and prompt when it came to paperwork. We would definitely use their services again when we come to selling our property."
Buying my first property was such a daunting concept before I met you. Your professionalism and honesty made the whole experience so easy for me. You were never pushy like many other real estate agents and you really understood what I was looking for in a property.
Once I decided to buy the apartment, you clearly explained all the processes we needed to complete, which I can't thank you enough because without your help, it easily could have been such a nightmare.
I absolutely love my place!!! Thank you for all your help. It is greatly appreciated!!!
We just wanted to write you a little note to say thank you for all you help in getting our property sold. We have dealt with a number of agents in the past and your approach was second to none. Throughout the whole process you were open and honest with us and you provided updates every step of the way. You provided valuable tips to help make our property more marketable which did not require us to spend hundreds of dollars. You even went as far as contacting strata on our behalf and during the settlement process you went above and beyond by staying in regular contact with our solicitor, bank and the buyer to keep things moving along. You know the area exceptionally well and you stay true to your word by settling realistic expectations.
On the day of settlement we arrived at our apartment to clear all our belongings only to find you had already packed everything for us in a box ready to go. Your efforts have been very much appreciated and we would recommend you to anyone that was looking to buy or sell.
Thank you once again!
Natalie & Mark Marcos
We would like to thank you for all of your hard work with selling our apartment in the Nautica Complex. We were absolutely astounded by the level of professionalism and dedication you displayed during the short three weeks it took to sell. You went above and beyond for us in every way possible. We will never be able to thank you enough for all that you did for my husband and I, especially showing us such empathy and support considering our personal circumstances at the time. For everything you have done for us, we are eternally grateful.
Rebecca and Matthew Ford
Thank you, again, for your email and good wishes.
With my move now complete, I would like to take this opportunity to write and thank you for the excellent service you provided me, when purchasing my new residence. I have been looking at many properties this past year and have come into contact with quite a number of real estate agents, and I can honestly say that your level of service and professionalism exceeds that of many of your industry colleagues. Your product knowledge is exemplary, and you have a real talent for identifying and selling the good points of each of the properties you have for sale. When I had a doubt in my mind about a particular issue, you were able to quickly erase that concern so that I was left reassured and comfortable with my decision. I did not feel pressured in any way to buy this property, and I appreciated your genuine concern that my financial commitment to any purchase should be a sound and manageable one for me.
Your communications with me throughout the purchase process were always friendly, courteous, prompt and efficient, and this was appreciated. (And I sincerely appreciated your gesture of the gift at the time of handover.) I would also like to acknowledge your follow-up, in terms of addressing the couple of things that I had expressed a desire to improve at the apartment. Finally, Lee, it has been a pleasure to deal with you and to get to know you. I would highly recommend your agency to anyone who might be considering selling or purchasing within the development here at Chiswick. Thank you for welcoming me to the complex and best wishes for the continued success of your work!
It is with heartfelt thanks that I write to say thank you for all your assistance and care, not only in helping to get my unit ready for sale but also for the process of selling the unit.
You are a most professional real estate agent and attention to detail and extra service provided have been appreciated by me. As has the fact that in this depressed market you were able to secure top market price and make a sale in what in essence was a two week period. The on going support you gave is above that which I ever thought I would receive and so in this way you must be considered a leader in your field. Should you ever need a reference I would be please to provide one.
When we had decided on our property Lee went the extra mile to help us secure the property at a fair price to both sides. Her attention to detail after the sale was complete made the transfer of properties as smooth as possible.
We would have no hesitation in recommending Landmark Realty Group, Lee Chan and her staff to anyone looking for property.
Thank you for being a wonderful agent.
Brendon and Karen Smyth
Diane and I wish to thank you again for all your hard work and dedication in the recent successful sale of our investment property at Abbotsford.
To describe the result as outstanding is not an overstatement. From the start, and throughout the process, we found you to be a pleasure to deal with. You Managed our expectations, paid attention to every detail, kept us informed at every stage so we never had any surprises and provided us with an effective sales campaign that culminated in a good price for a property of its class in our area. You are an extremely effective and experienced real estate agent and will remain our agent of choice in the future.
We have no hesitation in recommending you in this capacity to any prospective vendors. We wish you every success in the future.
Ross & Diane Lorking
I just wanted to say thank you for all your help and service with the purchase of my apartment at Bechert Road, Chiswick. You were very good to deal with and I found you to be honest and very professional at all times.
You went further than what you had to in helping to make the purchase an easier and less stressful process for me. Thank you for all your assistance.
I would not hesitate to use your services again or recommend your services to other people. Keep up the good work!
Thank you again and regards
I am another happy customer of yours, I would like to thank you for your utmost professionalism in the way you have conducted the sale of my property. Not only in business but I recognise that you are a lady from the heart in the way you help all our neighbours in the Nautica Apartments complex to be a better place.
I realise your passion and sure all of the neighbours do also. I have no hesitation to recommend you to others as the best real estate agent I have ever dealt with. One that works, cares and has passion for our investments.
Looking forward to dealing with you again and many thanks.
I have nothing but great things to say about Lee Chan and the way she conducts her business. She is honest, professional and knowledgeable, but I believe Lee's best trait is her friendliness. Lee's people skills are the best, I've dealt with as far as real estate agents are concerned, and in an industry where trust is crucial, she comes across as the kind of agent who is on your side. Lee made the entire process a smooth and easy one and I would definitely use her in the future.
I would gladly recommend her services to anyone looking for a quality real estate agent.
"I recently purchased my first home. Months of searching and dealing with Real Estate agents, it became such an effort. I stumbled across my place, and it was listed by Lee Chan with Landmark Realty Group. I can honestly say that Lee could not have been more helpful and accommodating. The entire process was so easy, and after dealing with many agents previously, I can't stop raving about what a great experience it was from start to finish. It can be such a stressful time, but with Lee's constant support, help and guidance, I'm amazed at how easy the process was.
Would highly recommend Lee and the Agency. Thank you Lee for assisting in making my first home purchase so memorable."
I would like to thank you for your professionalism, and outstanding results achieved at the sale of my property at the Nautica complex in Chiswick.
Since I first met you, you have demonstrated a deep knowledge of the property market in the region, providing a very accurate valuation of my property. From the marketing campaign to the inspections days, I was very impressed with your customer service towards me, the owner and all the potential buyers. The property was sold in the record time of only two weeks, achieving a record price in the complex meeting very precisely the property valuation.
Thank you very much for your hard work! and I wish you all the best in your future endeavors.
I 'm writing to say a sincere thank you for handling the recent sale of my apartment at Chiswick. The excellence of your service was evident from my first call when you spoke with expert detailed knowledge of the market and the area. Having bought and sold property before, I know that it can be stressful and disruptive to a busy life. However, you instantly made it so much easier for me by taking care of all aspects of the sale and keeping me up to date with progress. My confidence in you was amply rewarded when you achieved an outstanding selling price in record time. In fact, the whole process from property appraisal to settlement went remarkably smoothly. Anyone who wants to deal with the best in real estate should call you first!
I am writing to thank you for the effort you put into selling my property at Ashfield.
I sincerely believe that no other agent would have achieved such a good result. Your professionalism and efficiency have been exemplary and , indeed, you have always gone the extra mile with great enthusiasm ! I have no hesitation in recommending you to my relatives and friends.
Many thanks for the enthusiasm, energy and patience you brought to the tasks of selling our house - and that was just at the initial meeting. The whole process was conceived and carried through to a successful completion with flair and consummate professionalism. For that we thank you and your wonderful team at Landmark Realty Group. We also thank you all for being such a joy to deal with. Good on you Landmark Realty Group, you are our dream real estate agent!
We trusted Lee to sell our home and couldn't be happier. Lee is the consummate professional. She has an incredible understanding of the market and works tirelessly to achieve true property value and always delivers on her promises.
We would highly recommend Lee Chan ( Landmark Realty Group ) to anyone wishing to sell their property and achieve the best price in the market.
Kent Carpenter and Sue Dingas
Thank you so much for assisting us with the sale of our property at Chiswick and also for lending us your paintings. It has been a pleasure to both purchase and sell our property through your agency. You have been very informative and patient with us through out the whole process. Your invaluable knowledge of the market in the area and your advice have contributed greatly to us achieving the price we want for our property. We also appreciate you went out of your way to show prospective buyers through our property even on your day off. I would definitely refer Landmark Realty to everyone who would like to buy or sell in the area.
We trusted Lee Chan from Landmark Realty Group to sell our first home. Lee's intimate knowledge of the local market & strong work ethic helped to achieve the best possible result for our property sale. Lee's professionalism and hands-on approach offers a refreshing difference from other real estate agents and we will definitely recommend Lee Chan ( Landmark Realty Group ) in the future.
Charito and Alfred Mandap
We are writing to you to express our sincere appreciation for the excellent service provided by yourself on the sale of our apartment at Chiswick.
We only decided to sell in late September of this year, therefore by the time we provided you with a contract for sale and you listed the property, it was extremely pleasing to have settled on the 21st December - and at an excellent price!
We cannot praise you enough for the service you provided. You were refreshingly enthusiastic from the start and no doubt prospective buyers caught your enthusiasm. All our calls to you were answered promptly and paperwork dealt with speedily.
You used your own initiative to present our property, which was in fact vacant, by adding some decorator items of interest to give it a more colourful and lived in look.
In fact Lee, we have never experienced such a high level of service, sincerity and honesty from real estate consultant in the past and for this we'd like to congratulate you. Consequently, we would eagerly recommend you to other prospective vendors/ purchasers. We know that you will continue your outstanding success in the business and we wish you all the best for the future.
Bruce and Carol Exton
We are almost settled in now and happy.
We are delighted to see your email with concern again. You and your company represent the best customer service and highly focused on the need of customer. Timely communication, emotional support and guidance are the main traits we found on you.
Definitely we have planned for another property in future so we will love to use your service again.
Thank you so much for your kind support throughout our journey. We wish you all the best for you and your company towards progress and success in future.
Thanking you again.
Nita and subas Sitoula
Hope you and your boys are doing well.
We have been meaning to get in contact with you to personally thank you for marketing and selling our property-yet again - with such professionalism, passion and willingness to gain the best possible outcome for us. From the intitial appraisal through to the settlement day, you worked only for us!
There are not many, if any estate agents who have the work ethic and trustworthiness that you show. It has been a real pleasure working with you again and we have absolutely no hesitation in recommending Landmark Realty Group to anyone we know who is interested in selling their property.
We looking forward to seeing you again soon. And I am sure the kids will too.
Thank you again Lee and Best Wishes.
Paula and Jordan Rogers
Thank you for the great job you have done. You, both found us our wonderful new apartment and sold our home! Your professionalism and attention to detail has been outstanding.
We will happily and enthusiastically recommend you to any one interested in buying or selling property.
Michelle Collyer and Antonio Papaianni