Another Happy Client

 

Here you are in best hands

I knew Lee Chan from the past and she always had a reputation in the market to be an incredibly reliable and professional agent. When I decided to sell my property, I did not hesitate to contact Lee and certainly did not regret a second. Right from the beginning Lee and Eric guided me in the most professional way. I followed their recommendations step by step as they were sound and logical. Feeling in total confidence gives you the peace of mind needed with such important projects in your life. At every moment I was fully informed about the progress, until the very end and happy conclusion. I am sure the buyers had the same experience. I definitely recommend Lee and Eric to any person in need of real estate professionals in this area. And would deal with them with pleasure in future myself. A big and sincere "Thank you " !

Beata Paderewska

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Dear Lee,

Our sincerest and heartfelt thanks for selling our property. At our first meeting you instilled a level of positivity and reassurance in the outcome. Refreshingly your words and strategy were unlike the rhetoric of so many others; at that point we were in the rights hands

Before taking on the sale, the house was on the market for two months, despite this legacy you sold within 4 weeks with a remarkable result. True to your word.

Dealing with you was indeed a pleasure. Your knowledge and experience shone through to get the deal done.

Once again, we thank you and Eric, for your hard work and look forward to working with you in the near future.

Many Thanks

George & Kleanthe Curtis

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"If you're thinking of selling and you have an opportunity to get Lee Chan to sell for you, my advice is to hire her - immediately.

A friend of mine referred me to Lee when I needed to sell my apartment in Alexandria. Lee quickly came to the apartment, which was in a terrible state of disrepair after years of renting it out to several tenants. She immediately advised us which changes to make and how to do them so that we could get the best price possible. She and Eric, were total professionals: they project managed the entire process of painting and laying new floors and repairs, and even furnishing it for sale. They used their own very reliable suppliers to get it all done on time and on budget, and even better, Lee sold it for way more that I was ever expecting. 

My advice is to first, hire her, and second follow her advice completely, because she knows exactly how to present a property for sale, and then how to get buyers to pay top dollar in a win-win way. I'm very happy with the result and also with how she and Eric operate - they are honest and genuine, and they know the market inside out and I couldn't recommend them enough. Finally, the money we invested in new floors, repairs and display furniture, was returned, more than 4 times over in the sale, and the overall selling price was way more than any apartment in the block previously - Lee sold it in under 48 hours, at top dollar, without even doing an auction. Really wonderful result!" 

Ronan Powell & Yoshiko Takeuchi

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Hi Lee

Rukita and I wanted to pass on our gratitude for delivering an outstanding result with the sale of our house.

You made the whole experience easy and stress free which we particularly appreciated living overseas. In addition to making it easy for the two us, you conscientiously managed the welfare of our tenants which was very important to Rukita and I.

You asked us to trust you, which is not something we do easily and you expertly negotiated a better price and an extended settlement for our tenants, an outstanding result!

In closing, we can see why you have so many glowing testimonials and of course, we would highly recommend you to prospective sellers particularly if they live interstate or overseas.

Thank you again.

Regards 

Te & Rukita Okeroa

Auckland. New Zealand

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As soon as Heather and I met Lee, we were impressed by her friendliness and thoroughness. Lee says that she provides a 'personal touch' to her customers that the large property management companies cannot provide, and she is right. Whenever there is something which needs fixing, Lee deals with it promptly and efficiently. Her attention to detail is first class, and she will 'go the extra mile' to make sure we are happy. She is always there for us. Her warmth of character and professionalism are second to none, and I highly recommend Lee to look after your property management needs.

Ian and Heather Champion

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Hi Lee,

I'd like to reiterate our thanks for all your amazing work throughout the sales process and working relentlessly to help us achieve our result. You deserve all the praise and recognition for what you and Eric are achieving in Chiswick and I am not surprised at all that you've just hit a new record.

Your professionalism, discipline and commitment to us as your customer has been a stand-out and I wouldn't hesitate to recommend your services to others or use you again in the future.

I look forward to staying in contact and thank you again.

Kind regards,

Melissa Quah 

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Dear Lee,

Thank you so very much for your outstanding service in the sale of our apartment in Chiswick.We have dealt with many real estate agents throughout the years and we can say without hesitation, that you are by far the absolute best. Your knowledge, dedication, expertise and commitment to achieving the best sale price possible, with integrity and professionalism, is the reason we achieved such a great result and in such a short amount of time. Thank you too for going above and beyond to make things happen. You worked some magic and we can’t thank you enough. You are truly an exceptional agent and person and it is a great pleasure to know you and to have had the good fortune to have you as our agent.

We wish you many blessings for now and in the future!

Warmest Regards,
Lyell, Jynell and Margaret Dolan

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We had the good fortune to have Lee Chan from Landmark, sell our apartment in June 2015.

Lee was great to deal with; always punctual, very reliable and she managed the entire sales process from start to finish leaving us with little to action ourselves. Nothing was too much trouble for Lee and she always greeted my wife, myself and perspective purchasers in a very happy and professional manner. Her retention of information from viewers at open houses was first class and always articulated well. Her attention to detail assisted greatly in the sales process and she obtained a superb price for our investment.

In my business I meet a lot of professionals, but few as professional as Lee. I would definitely use Landmark Realty Group again to sell a property and can highly recommend Lee Chan to other vendors.

Yours sincerely,

Arno Brok
Chief Executive Officer
Australian Information Security Association Ltd.

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Lee Chan is, quite simply, an exceptional real estate agent. We do not use that term lightly.

Lee recently sold our investment property in Chiswick. Six months before we decided to sell, we had begun to look for the best real estate agent. We spoke with various agents, but as soon as I spoke with Lee, I told my husband this is the agent I want. I could tell right away that Lee is positive, hard working and has excellent problem solving skills. I knew she would go the extra mile to get the best price for us.

We were so impressed with every aspect of Lee’s sale of our property. Right from the start, we felt that Lee made our sale a priority. She came all the way out to our home to meet us and was generous with her time, explaining in detail her unique approach to the sale process and answering all our questions.

 Lee knows how to get the best price for your property. She has an eye for detail and puts in the extra effort to make your property be the best it can be. She does all this in a manner that is so professional, enthusiastic and genuine. You can see she really loves her work and is proud of what she achieves for her vendors.

 Lee took an active role in managing all facets of our sale. She used her experience to oversee and fine-tune all the small, but crucial, details in order to maximize the offers for our property. This included her painstaking approach to creating beautiful marketing photographs, her gentle and positive interactions with the tenant, all the way down to her skilful negotiations with prospective buyers.

When we saw the marketing photographs of our unit online, we were gobsmacked. The property looked absolutely stunning. When we compared Lee’s terrific online advertisement to some advertisements by other agents, Lee’s advertisement made a lot of them look amateurish by comparison.

We received several terrific offers within 2 days after our unit went on the market. Using her negotiating prowess, Lee was able to push the offers far higher than I had imagined. When Lee finally told me the highest offer, I had to ask her to repeat it – the number was so high I assumed there was some mistake. We accepted that offer, and in the process Lee had smashed the Chiswick record for a 1 bedroom unit by a large margin.

Lee has an amazing ability to make things happen. She thinks of everything and makes the best options available to you. She spends time doing the research and she knows the market well. All this means that she gets excellent results for vendors. We would highly recommend Lee to anyone that wants the best possible price for their property.

Thank you so much Lee for all the effort that you put into selling our property. You are priceless. We feel so lucky that we met you and look forward to working with you again in the future.

Kathy & David Ireland

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 Dear Lee,

I must thank you from the bottom of my heart in helping me and my daughter make the transition to our new life.

Your professionalism, experience and advice was brilliant.

You took me through every step of the way, making such a big decision of selling our home easy and uncomplicated.

I would most certainly recommend you to anyone selling a property and should I require a property to be sold in the future I wouldn't go to anyone else but you.

You were with me every step of the way from beautiful reassurance to excellent advice. I truly feel, that out of this experience I also made a friend, who's opinion I really value.

Thank you so much Lee,

JODIE DAVIES

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Dear Ms Chan

I would like to thank you very sincerely or arranging the sale of my apartment in Chiswick. I am amazed that, entirely due to your efforts, you obtained a price which was far above my expectations.

As a businessman myself, I appreciated the professionalism with which you handled the sale and, most importantly, not only did you keep me fully informed at all times regarding the progress of the sale but also that you kept your word on all occasions.

I have no hesitation in recommending you and would be extremely pleased to confirm this recommendation if needed.

I wish you all the very best and continued success in your business.

Cheers

Laurie Elbert

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Dear Lee,

Firstly, I would like to say it was a pleasure working with you - I very much appreciate your professional, honest and very proactive approach in selling and settling the sale of my investment unit in Chiswick.

Your very professional presentation on your approach to the sale (with some simple but clever ideas) not only gave me confidence but resulted in a sale price well above my expectations. In addition, your excellent negotiating skills not only ensured a high sell price but a sale that was promptly settled well within the 6 week normal period.

It is without hesitation that I strongly recommend you and your services to any potential seller.   Thank you.

Regards

Tony Achie
Corporate Finance & Administration Director
ALDI Australia

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Dear Lee,

Thank you for your good wishes. I have settled in to my new unit and my new lifestyle very quickly and easily. I am so impressed with how beautifully maintained the complex is and the orderliness and cleanliness of the gardens, facilities and shared areas. I would like to thank you for the personalised and very friendly way in which you managed my purchase. At all times, I felt that you had my best interests at heart and that you worked very hard to make my purchase a pleasant and stress free event. I was especially grateful when you were able to intervene when difficulties arose with the time of settlement, and you personally facilitated the settlement to be completed. I was also very grateful when you took the time to visit me the day after I moved in to my new unit and to bring such lovely surprise gifts. I really appreciated the time you took to stay and chat, in the midst of the stress of moving and unpacking, that visit was very welcome.

Thank you again for your professionalism, friendliness and assistance. I would happily recommend your company to any prospective purchaser or vendor.

Yours sincerely,

Julia Audova
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"I've had the pleasure of buying and selling through Lee Chan in the last five years. Both times, Lee provided a level of service that far exceeded my expectations. As a resident in the area that she specialises in, Lee has an intimate knowledge of the neighbourhood. Lee takes the time to ensure that you understand the end to end processes, and delivers on her commitments to keep you informed on a regular basis. Where other companies will treat you nicely until you list, Lee's customer service shines through until the sale and beyond.

There is simply no point in using any other real estate agent in the Chiswick area, as no one can provide the comprehensive personal service that Lee Chan does. I look forward to doing business with Lee again in the future.

Scott Hamilton,
Happy Customer of Landmark Realty Group in 2008 and 2013"

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Lee Chan was the selling agent for my apartment in Chiswick.  I chose Lee as she has an in-depth knowledge of the area and I had heard a lot of positive feedback about Lee's company and her sales record in Chiswick.

Throughout the whole selling experience Lee was a pleasure to deal with, providing exceptional customer service.  She made the process very easy and stress free, she kept me up to date at all times.

The price my apartment sold for was above my expectations, and I believe it was Lee's in-depth knowledge of the market and the professional way she communicated with all parties (vendors, purchasers and tenants) that contributed to this result.

I would highly recommend Lee Chan and Landmark Realty Group to anyone us buying or selling, and would not hesitate to use Lee's services again.

Thankyou

Miriam Pittams
22 Fremont Street, Concord West NSW
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Dear Lee,

We sincerely appreciate the high level of service that you provided to us. From the moment that you greeted us, it was evident that you were committed to assisting us in locating a property that was suited our needs. You were able to answer all of our questions; you provided ongoing support and frank advice. The transaction was completed without any delay and no unpleasant surprises.

Lee, you are a true professional and you made the process as comfortable for us as possible. We hope that we will have other opportunities to work with you. We will not hesitate to recommend you to our family and friends. Many thanks Lee take care.

Kind regards,

David and Siobhan Busetto. 

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Dear Lee,

One of the brightest rays of sunshine in the whole process was our dealings with you and your company. From the first time we met, to look at another property, and you showed us the one we bought, we have felt at ease with you. The pleasant and professional manner you brought to the process was very much appreciated. You could not have been more helpful or co-operative, especially on our moving day. Rae and I would like to thank you and heartily endorse your company. We look forward to recommending you to any of our friends who might be looking to sell or buy Real Estate in the area.

You have made life-long friends of us, and although we hope to stay where we are for a long time to come, you will be the first call we make, should our needs change.

Sincerely,

Rae and James McSeveny
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“Karen, Carol & I found Lee Chan to be extremely helpful in assisting us with our property search. Lee and her staff were always very professional but also showed a very warm and welcoming attitude to both ourselves and other property viewers. Lee was extremely helpful in assisting us in our search, providing us with relevant information regarding the area, the properties and complex in general. She listening to our requirements and showed us only those properties that would have been of interest to us thereby making the process as easy as possible.

When we had decided on our property Lee went the extra mile to help us secure the property at a fair price to both sides. Her attention to detail after the sale was complete made the transfer of properties as smooth as possible.

We would have no hesitation in recommending Landmark Realty Group, Lee Chan and her staff to anyone looking for property.

Thank you for being a wonderful agent.”

Brendon Smyth

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"I would recommend Landmark Realty Group as the service was very professional but friendly at the same time. At no point during the process were we pushed into making a decision. They were very helpful and prompt when it came to paperwork. We would definitely use their services again when we come to selling our property."

 

Andy Morse
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I wish to thank Lee Chan for the dedicated approach and professional skill that gained a wonderful result in the sale of my unit in Chiswick. Her understanding of the market and more importantly the buyers was impressive and the advice on presentation of the property paid dividends. Being a hard worker and available all the time definitely shortened the time required on the market. I give my highest endorsement to Lee Chan and would recommend her to anyone who wishes to get the best result out of their property.
 
Daniel McQuestin

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“We are very pleased we had chosen Lee Chan as our selling agent.  Lee not only meet our expectations, but she had exceeded them with her level of professionalism, communication and her ability to sell our property at a higher price than what we had originally thought we could achieve in this tough selling market.  She is an expert at what she does and her passion for her work shows.  We would highly recommend Landmark Realty Group, Lee Chan as a selling agent to anyone who is looking for these qualities in a real estate agent.”

Chris & Tiffany Choi

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Dear Lee Chan,
Thank you so much for assisting us with the sale of our property in Chiswick recently.

We must state that from start to finish we found the professionalism you displayed put us at ease - especially by anticipating all that was required and keeping us informed promptly. It is evident that the price you secured shows your understanding of the property market in which you specialise in.

This short note is a token of our appreciation and if we ever need to engage a professional again, we will not hesitate to engage your services. We will not hesitate to recommend you to our friends as well.
 
Kind regards,
Danny Nimbalker"   
Manager Business Development & Acquisitions
LandCorp 

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Dear Lee,
 
Buying my first property was such a daunting concept before I met you. Your professionalism and honesty made the whole experience so easy for me. You were never pushy like many other real estate agents and you really understood what I was looking for in a property.
 
Once I decided to buy the apartment, you clearly explained all the processes we needed to complete, which I can't thank you enough because without your help, it easily could have been such a nightmare.
 
I absolutely love my place!!! Thank you for all your help. It is greatly appreciated!!!

Leah Mulcahy

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Dear Lee,

We just wanted to write you a little note to say thank you for all you help in getting our property sold. We have dealt with a number of agents in the past and your approach was second to none. Throughout the whole process you were open and honest with us and you provided updates every step of the way. You provided valuable tips to help make our property more marketable which did not require us to spend hundreds of dollars. You even went as far as contacting strata on our behalf and during the settlement process you went above and beyond by staying in regular contact with our solicitor, bank and the buyer to keep things moving along. You  know the area exceptionally well and you stay true to your word by settling realistic expectations.

On the day of settlement we arrived at our apartment to clear all our belongings only to find you had already packed everything for us in a box ready to go. Your efforts have been very much appreciated and we would recommend you to anyone that was looking to buy or sell.

Thank you once again!

Best regards,

Natalie & Mark Marcos

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Dear Lee,

We would like to thank you for all of your hard work with selling our apartment in the Nautica Complex. We were absolutely astounded by the level of professionalism and dedication you displayed during the short three weeks it took to sell. You went above and beyond for us in every way possible. We will never be able to thank you enough for all that you did for my husband and I, especially showing us such empathy and support considering our personal circumstances at the time. For everything you have done for us, we are eternally grateful.

Yours sincerely,

Rebecca and Matthew Ford

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Dear Lee,

Thank you, again, for your email and good wishes.

With my move now complete, I would like to take this opportunity to write and thank you for the excellent service you provided me, when purchasing my new residence. I have been looking at many properties this past year and have come into contact with quite a number of real estate agents, and I can honestly say that your level of service and professionalism exceeds that of many of your industry colleagues. Your product knowledge is exemplary, and you have a real talent for identifying and selling the good points of each of the properties you have for sale. When I had a doubt in my mind about a particular issue, you were able to quickly erase that concern so that I was left reassured and comfortable with my decision. I did not feel pressured in any way to buy this property, and I appreciated your genuine concern that my financial commitment to any purchase should be a sound and manageable one for me.

Your communications with me throughout the purchase process were always friendly, courteous, prompt and efficient, and this was appreciated. (And I sincerely appreciated your gesture of the gift at the time of handover.) I would also like to acknowledge your follow-up, in terms of addressing the couple of things that I had expressed a desire to improve at the apartment. Finally, Lee, it has been a pleasure to deal with you and to get to know you. I would highly recommend your agency to anyone who might be considering selling or purchasing within the development here at Chiswick. Thank you for welcoming me to the complex and best wishes for the continued success of your work!

Best regards,

Mary McFadden

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Dear Lee,

It is with heartfelt thanks that I write to say thank you for all your assistance and care, not only in helping to get my unit ready for sale but also for the process of selling the unit.

You are a most professional real estate agent and attention to detail and extra service provided have been appreciated by me. As has the fact that in this depressed market you were able to secure top market price and make a sale in what in essence was a two week period. The on going support you gave is above that which I ever thought I would receive and so in this way you must be considered a leader in your field. Should you ever need a reference I would be please to provide one.

Yours sincerely

Heather Crawford

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Dear Lee,

Diane and I wish to thank you again for all your hard work and dedication in the recent successful sale of our investment property at Abbotsford.

To describe the result as outstanding is not an overstatement. From the start, and throughout the process, we found you to be a pleasure to deal with. You Managed our expectations, paid attention to every detail, kept us informed at every stage so we never had any surprises and provided us with an effective sales campaign that culminated in a good price for a property of its class in our area. You are an extremely effective and experienced real estate agent and will remain our agent of choice in the future.

We have no hesitation in recommending you in this capacity to any prospective vendors. We wish you every success in the future.

Yours sincerely,

Ross & Diane Lorking

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Dear Lee,

I 'm writing to say a sincere thank you for handling the recent sale of my apartment at Chiswick. The excellence of your service was evident from my first call when you spoke with expert detailed knowledge of the market and the area. Having bought and sold property before, I know that it can be stressful and disruptive to a busy life. However , you instantly made it so much easier for me by taking care of all aspects of the sale and keeping me up to date with progress. My confidence in you was amply rewarded when you achieved an outstanding selling price in record time. In fact, the whole process from property appraisal to settlement went remarkably smoothly. Anyone who wants to deal with the best real estate agent should call you first !

Best wishes

Barbara Taylor

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I have nothing but great things to say about Lee Chan and the way she conducts her business. She is honest, professional and knowledgeable, but I believe Lee's best trait is her friendliness. Lee's people skills are the best, I've dealt with as far as real estate agents are concerned, and in an industry where trust is crucial, she comes across as the kind of agent who is on your side.  Lee made the entire process a smooth and easy one and I would definitely use her in the future.

I would gladly recommend her services to anyone looking for a quality real estate agent.
     
Yours sincerely,
       
Christian Jantzen

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We trusted Lee to sell our home and couldn't be happier. Lee is the consummate professional. She has an incredible understanding of the market and works tirelessly to achieve true property value and always delivers on her promises.

We would highly recommend Lee Chan ( Landmark Realty Group ) to anyone wishing to sell their property and achieve the best price in the market.

Kent Carpenter and Sue Dingas

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When it came time to sell my apartment, I knew exactly who I would get to sell my apartment. That person was Lee Chan from Landmark Realty Group.  I had previously bought, also at Chiswick from Lee Chan, and was very impressed then with her professionalism, attention to detail and strong work ethic.  This proved the right decision. Lee showed a very good grasp across market trends, and provided a price guide that proved accurate. She worked tirelessly throughout the campaign [being available outside work hours was never a problem], always with excellent feedback, and the result was a fast, successful sale. The apartment sold at an excellent price, a result I think that would have been more difficult with an agent without Lee's strong energy and commitment.

I have no hesitation in endorsing Lee Chan as the person to sell your property.

Pamela Duncombe.

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" I recently purchased my first home. Months of searching and dealing with Real Estate agents, it became such an effort. I stumbled across my place, and it was listed by Lee Chan with Landmark Realty Group. I can honestly say that Lee could not have been more helpful and accommodating. The entire process was so easy, and after dealing with many agents previously, I can't stop raving about what a great experience it was from start to finish. It can be such a stressful time, but with Lee's constant support, help and guidance, I'm amazed at how easy the process was. Would highly recommend Lee and the Agency. Thank you Lee for assisting in making my first home purchase so memorable."

Tatum Pearson.

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Dear Lee

Thank you so much for assisting us with the sale of our property at Chiswick and also for lending us your paintings. It has been a pleasure to both purchase and sell our property through your agency. You have been very informative and patient with us through out the whole process. Your invaluable knowledge of the market in the area and your advice have contributed greatly to us achieving the price we want for our property. We also appreciate you went out of your way to show prospective buyers through our property even on your day off. I would definitely refer Landmark Realty to everyone who would like to buy or sell in the area.

Warmest regards

Mai Ha

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Dear Lee,

I would like to thank you for the help and service you provided during my purchase of my new home at Chiswick.  The service you provided was most professional, courteous  and  helpful. It made the process of buying the property much easier for me. Your willingness to arrange inspections for me other than at open house times allowed me to see the apartment at different times of the day.  You answered all my questions openly and at no time did I feel pressured to buy. Just to let you know that your helpful and pleasant ways are much appreciated. All the best!

Warm regards,

Julia Ying

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We trusted Lee Chan from Landmark Realty Group to sell our first home. Lee's intimate knowledge of the local market & strong work ethic helped to achieve the best possible result for our property sale. Lee's professionalism and hands-on approach offers a refreshing difference from other real estate agents and we will definitely recommend Lee Chan (Landmark Realty Group) in the future.

Warm regards

Charito & Alfred Mandap

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We were downsizing for the second time, having sold a town house in 2011 and then rented a property until we could find the right apartment. Having been very disappointed or let down on previous properties, everything changed when our daughter saw the advertisement for the apartment that is now our home. We were able to view within days of it coming on the market and prior to the first open house. This was made possible by Lee Chan of Landmark Reality Group. Her attention to detail, kindness and efficiency in negotiation, then throughout the following 6 weeks to settlement, went beyond expectations.

We appreciated both her and her staff's readiness to help in anyway and prompt replies to phone calls .The day we were given the keys was made extra special by Lee's making it a celebration.

Moving can be very stressful, but with Lee's understanding and friendliness it all went smoothly and we can say without a doubt has secured our happiness in our new courtyard apartment.

Best regards

Linda & Paul Butler

 

 

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